Corporate Systems Support Manager
🔍 Houston, Texas
New
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MINIMUM ESSENTIAL QUALIFICATIONS:
- Bachelor’s Degree in Computer Science, MIS, Business Administration, and/or equivalent work experience in a related field
- 7 plus years of experience managing and leading teams (full-time employees and contractors), with a demonstrated expertise in navigating through complex and cross-functional organizations
- Specific focus on building, delivering, and maintaining mission critical, 24x7 production systems
- 2-5 years of experience managing vendors, vendor managed software applications, and system administrators of the applications
- Experience with Waterfall, Agile and hybrid development methodologies
- Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures
- Strong written and verbal communication skills with an aptitude for problem solving
- Must be able to independently resolve issues and efficiently direct work activities
- Experience delivering solutions that align with business strategies
- Experience troubleshooting complicated issues across multiple systems and driving to solutions
- Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals
- Demonstrated experience leading and mentoring others with effective team building skills
- Ability to work with employees and external resources while conveying a positive, service-oriented attitude
- Facilitation, interpersonal skills, consensus building skills, and effective decision making
- Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines
- Recognize and resolve ambiguous and conflicting objectives
- Willingness to travel to company locations (up to 10%)
- Regular and reliable attendance
PREFERRED QUALIFICATIONS:
- Knowledge of the midstream (upstream, downstream) industry
- ITIL v3 Foundations certification
- ITIL Core Publication certifications (Strategy, Design, Transition, Operation, Continual Service Improvement)
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.