Systems Support Analyst - HRIS
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MINIMUM ESSENTIAL QUALIFICATIONS:
- Bachelor’s Degree in Computer Science, MIS, and/or equivalent work experience in a related field
- 5-8 years of experience supporting HRIS applications
- 3-5 years of experience with Oracle and SQL databases (including stored procedures, triggers and scripts)
- 2+ years of experience in application development or a programming language
- Familiarity with any of the HRIS products like UltiPro, Workday, SAP HCM, Oracle Fusion HCM, Kronos, ADP Vantage HCM, Lawson HCM, Oracle Taleo, Sumtotal, SilkRoad
- Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures.
- Familiarity with Sarbanes and Oxley IT Change management controls
- Strong written and verbal communication skills with an aptitude for problem solving
- Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information
- Experience delivering solutions that align with business strategies
- Experience troubleshooting complicated issues across multiple systems and driving to solutions
- Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner
- Experience providing technical solutions to non-technical individuals
- Demonstrated team building skills
- Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude
- Willingness to travel to company locations (up to 5%)
PREFERRED QUALIFICATIONS:
- Experience with UltiPro software
- ITIL v3 Foundations certified
- Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.