ServiceNow Developer

MINIMUM ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, MIS, and/or equivalent work experience in a related field
• Minimum of 4 years of experience supporting/administering ServiceNow including configuring an ITSM service catalog and service portal.
• Minimum of 2 years of experience in application development or a programming language
  • Experience or familiarity with VB, .NET and related or similar technologies (JSON, XML, JavaScript, Jelly, jquery, AngularJS, HTML, and CSS)
• Have performed multiple ServiceNow upgrades.
• Experience with Common Database platforms (Oracle, MySQL, SQL, PL/SQL)
• Familiarity with commercial off-the-shelf (COTS) applications
• Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures.
• Strong written and verbal communication skills with an aptitude for problem solving.
• Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information.
• Experience delivering solutions that align with business strategies.
• Experience troubleshooting complicated issues across multiple systems and driving to solutions.
• Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner.
• Experience providing technical solutions to non-technical individuals.
• Demonstrated team building skills.
• Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude.
• Willingness to travel to company locations (up to 5%)
• Regular and reliable attendance.

PREFERRED QUALIFICATIONS:

• ITIL v4 Foundations certified.
• ServiceNow Certifications (Administrator, IT Service Management, etc.)  
• Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)

EQUAL EMPLOYMENT OPPORTUNITY:

Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.

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