Network Operations Analyst
Targa Resources is a growth-oriented provider of midstream services and is one of the largest independent midstream energy companies in North America, with assets in Texas, New Mexico, Oklahoma, North Dakota, Louisiana, California, Washington and Maryland. Targa owns, operates, acquires, and develops a diversified portfolio of complementary midstream energy assets.
Targa is hiring an experienced Network Operations Analyst. This is a great opportunity for a Cisco networking expert to travel throughout Texas and Louisiana implementing, upgrading and maintaining LAN/WAN technology for a Fortune 500 energy company based in Houston, TX. While the position is based in Lake Charles, this position is assigned an SUV, and spends 80% of the time working in production facilities with state-of-the-art technologies. Excellent opportunity for career development, hands-on experience, and making a difference for an organization that has a strong need for IT and the ability to afford the best of the best people and equipment. The Analyst will perform network design, installation and configuration, testing and Tier 2 -3 level troubleshooting of a robust LAN/WAN infrastructure. The ability to build in person relationships with Targa’s employee customer workforce and build a solid understanding of plant operations, and customer business objectives is key. This position will be provided with a company vehicle.
JOB FUNCTIONS AND KEY RESPONSIBILITIES:
- Plans, updates, and oversees all network activities within his or her areas of responsibility according to the laws, regulations, standards, specifications, and procedures. Special emphasis must be placed on health, safety, and the environment.
- When necessary, participate in phone conferences, in person meetings, validation, and proposal meetings representing customer care. The emphasis is always on showing value, capability, and professionalism.
- Respond to any emergency issues that may arise and in some cases be smart hard for other groups.
- Use company vehicles to travel to different locations in the L&T to manage WAN/LAN infrastructure.
- Willingness and ability to travel domestically up to 80% of the time.
- Must be comfortable working in a plant environment.
- Implementation and design of local and wide area network infrastructure to support Targa operations.
- Strong working knowledge of Cisco infrastructure and Firewalls
- Knowledge of Palo Alto Firewalls is a plus.
- Maintain a robust, detailed understanding of LAN/WAN topologies utilizing OSPF, BGP, Network Address Translation (NAT/PAT), and Virtual Private Networks (VPN).
- Interface with, lead, and direct telecom vendors as needed to complete tasks and projects on time and budget.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Serve as a liaison between the business and technical support staff when and as needed.
- Lead job assignments without direct supervision.
- Excellent customer interface skills
- Work closely with management to prioritize business goals and information needs.
- Mentor and share expertise with junior members of the Network team.
MINIMUM ESSENTIAL QUALIFICATIONS:
- Bachelor's Degree in MIS, Computer Science, Electrical Engineering or related degrees or related years of experience.
- Minimum of 7 to 10 years’ experience maintaining local and wide area network infrastructure.
- Familiar with securing Industrial Control Systems as defined by NIST SP800-82 Rev.2
- Ability to travel up to 80% as needed.
- Strong understanding of information security concepts and best practices for network equipment.
- Robust understanding of firewall operation, policy development and deployment.
- Robust understanding of common network routing and switching protocols.
- Ability to conceptualize and assimilate data and present proposals in a clear and concise manner.
- Ability to multi-task and prioritize assignments.
- Ability to ask clarifying/probing questions of business customers.
- Ability to adapt effectively to new and changing environments.
- Eligible to work in the United States without company sponsorship.
- Regular and reliable attendance.
PREFERRED QUALIFICATIONS:
- Current certifications preferred – CCNP and/or PCNSE.
- Experience with Aruba Clear Pass and related Aruba Wireless Infrastructure technologies.
- Current experience in supporting Palo Alto firewalls and familiarity with management via Panorama.
- Prior experience in the Oil and Gas industry a plus.
- Working experience with SolarWinds and Service Now
- Familiarity with well-defined change management processes and procedure.
- Self-starter disposition with a positive “can do” attitude.
- Ability to lift up to 50 pounds.
- Driven, self-starter with can-do attitude who constantly works to provide great service.
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.