MAXIMO Architect

JOB FUNCTIONS AND KEY RESPONSIBILITIES:

• Maintain end-to-end understanding of functional aspects of application and associated business processes.
• Manage access requests and security groups within Maximo.
• Maintain licensing compliance for application and change management.
• Monitor incoming service requests and incidents for assigned application(s)
• Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue.
• Provide functional and/or technical direction/assistance for assigned applications in the Oil and Gas industry.
• Work directly with users to identify and resolve issues adversely impacting business processes.
• Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
• Monitor application downtime and take appropriate action.
• Identify solution alternatives to address issues raised throughout service request or incident lifecycle.
• Utilize 3rd parties and vendor support as defined within existing support arrangements and escalate additional (billable) support to appropriate IT management for approval.
• Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
• Complete high-level designs and associated estimates to meet defined requirements.
• Monitor application backlog (service requests, incidents) and keep open items updated with current efforts.
• Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy.
• Develop technical documentation and schedule User Acceptance Testing with users to follow change management.
• Provide input to IT Project Management Office to support clear and concise requirements definitions.
• Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions.
• Informally mentor less experienced team members on an as needed basis.    
• Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management.
• Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. 

MINIMUM ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, MIS, and/or equivalent work experience in a related field
• 4+ years of experience in designing, developing, maintaining, enhancing and supporting Maximo 7.5 or higher and/or Essential Suite 7.5 or higher
• 8+ years of experience supporting Maximo
• 3+ years of experience supporting business applications.
• 2+ years of experience with Oracle and SQL databases (including stored procedures, triggers and scripts)
• 2+ years of experience in application development or a programming language
• Proficient in understanding and supporting Maximo security architecture and LDAP integration.
• Proficient in developing Maximo workflows and configuring batch process in support of business processes.
• Proficient in supporting Maximo Integration Framework (MIF) architecture and design.
• Experience with data historians (Uniformance PHD) and integration of tag data (run hours) within maintenance or environmental systems is a plus.
• Experience with supporting and developing Maximo Anywhere mobile solutions including Forms, and custom solutions for Maximo and other similar operational systems.
• Experience developing custom applications and enhanced configuration of the Maximo application.
• Experience in developing Birt Reports and Adhoc Reports within Maximo.
• Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures.
• Strong written and verbal communication skills with an aptitude for problem solving.
• Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information.
• Experience delivering solutions that align with business strategies.
• Experience troubleshooting complicated issues across multiple systems and driving to solutions.
• Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner.
• Experience with Power BI reporting is a plus.
• Experience providing technical solutions to non-technical individuals.
• Demonstrated team building skills.
• Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude.
• Willingness to travel to company locations (up to 15%)

PREFERRED QUALIFICATIONS:

• ITIL v3 Foundations certified.
• Familiarity with Waterfall and Agile development methodologies
• Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
• IBM Maximo certifications or education (Certified Associate, Certified Deployment Professional, Certified Solution Advisor)

EQUAL EMPLOYMENT OPPORTUNITY:

Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.