Lead Service Delivery and Compliance Analyst
MINIMUM ESSENTIAL QUALIFICATIONS:
Bachelor’s degree in computer science, MIS, and/or equivalent work experience in related fields.
Up to 5 years of experience in IT compliance, IT service delivery, or IT governance roles.
Strong understanding of ITIL principles and ITSM processes (e.g., Incident, Change, Release, Request, Problem Management).
Solid understanding of the Sarbanes-Oxley (SOX) Act, specifically ITGC and IT application control requirements.
Strong written and verbal communication skills with an aptitude for problem solving.
Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information.
Experience in providing technical solutions to non-technical individuals.
Experience in internal audit, IT risk management, and control testing.
Demonstrated team building skills.
Convey clear sense of direction, priorities, and vision for service delivery area.
Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude.
Willingness to travel to company locations (up to 5%).
Regular and reliable attendance.
PREFERRED QUALIFICATIONS:
ITIL v4 Foundations certification highly encouraged.
Certifications in IT compliance or governance frameworks (e.g., CISA, CRISC, CGEIT, ISO 27001 Lead Implementer).
Experience with GRC (Governance, Risk, and Compliance) platforms or tools.
Experience working with ServiceNow.
Experience with CMDB governance and familiarity with CSDM (Common Service Data Model).
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.
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